Frequently Asked Questions
Are children allowed at The Club?
All guests of The Club must be 16 years of age or older. The Club caters mainly to adults and is designed to provide a relaxing escape from everyday life.
Are the rooms air-conditioned?
Yes, all guest rooms are air-conditioned and equipped with ceiling fans.
Do I need a passport to travel to Barbados?
Yes, all visitors must have a valid passport and return ticket.
How do I get to the hotel from the airport?
If you do not have a pre-arranged ground transfer, licensed taxis are easily obtainable throughout the day and evening from Grantley Adams International Airport (BGI). The taxi ride to the hotel takes approximately 30 minutes.
How many people can occupy a room?
The maximum occupancy for all guest rooms and suites at The Club is 2 people, except the 1 Bedroom Garden View Suite, which can accommodate 3 people. If you have more than 3 people in your party, you will need more than one room.
In the event of a hurricane, what happens to my reservation? Please click here for Elite Island Resorts’ Hurricane Policy.
Illness & Allergies
The Resort is located in a tropical environment. Although the Resort does employ a year round pest control service, the Resort, its owners, employees, agents, insurers, and suppliers shall absolutely not be liable for any claim, injury or illness resulting from exposure to Zika virus, Chikungunya virus, or any other insect-borne virus or tropical illness whatsoever. For information on Zika virus, please visit: http://www.cdc.gov/zika/fs-posters/
The Resort’s food and beverage outlets use wholesome ingredients, which may include peanuts, tree nuts, seeds, shellfish, shrimp, seafood, soy, milk, wheat, and other potential allergens. Due to the large scale of the Resort’s food and beverage operations, the Resort cannot guarantee that food items will not come in contact with potential allergens even if a particular food does not normally include such ingredients. Guests with food allergies or dietary restrictions should be advised accordingly and take precautions. The Resort is not able to accommodate individually tailored meals for specific guests based on their individual dietary needs. The Resort and its owners, employees, agents, insurers, and suppliers shall absolutely not be liable for any claim, injury or illness resulting from food allergies or specific dietary needs or requirements.
What is required at check-in?
At check-in, guests are required to present valid government-issued identification (passport, driver’s license, ID card) along with a valid major credit card. This helps us confirm your arrival, and helps protect our guests by assisting with our fraud prevention measures. At check-in, a US$350 pre-authorization will be processed on your card to cover any incidental purchases or similar expenses. Incidental purchases may include things like tours, excursions, gift shop purchases, and dining in our specialty restaurant. We understand that not all guests incur additional charges during their stay, but this process all assists the resort with fraud prevention. The pre-authorization is released at check-out, assuming you have not charged any purchases to your room.
Is room service available?
Yes, room service is available for lunch and dinner at an additional charge.
What’s included in the All-Inclusive plan?
The All-Inclusive plan includes three meals daily, afternoon tea, beverages by the glass (alcoholic and non-alcoholic), water sports, swimming pools, tennis, fitness centre, evening entertainment, and seasonal activities at the resort. Room service is available at an additional charge. Similarly, spa and salon treatments may be purchased locally at the resort. Please click here for details.
Does the hotel charge a Resort Fee?
Yes, a Resort Fee of US$24 per room, per night applies to all bookings. The resort fee is payable locally at the resort and includes wi-fi.
What is there to do nearby?
The Club enjoys an excellent location on Barbados’ West Coast just south of Holetown, with terrific dining, shopping, and activities within minutes of the resort.
What time is Check-In/Check-Out?
Check out time is 12:00 noon.
The Bell staff will be happy to store your luggage, if you so desire. If you need to freshen up for a late departure, a hospitality room can be booked, subject to availability.
If your room is not for arrival, you have the option of extending your in-room stay. If you would like a late checkout you have the following options:
12:15 p.m. to 2:15 p.m. there is a charge of US$50.00
12:15 p.m. to 4:15 p.m. there is a charge of US$75.00
A late stay beyond 4:15 p.m. the full day’s rate for the room will apply.
If you wish to have a late check out, please call the Guest Services Department on your day of departure to make arrangements.