COVID-19 Information Page

Dear Valued Guests,

Our resort enjoys a longstanding and well-deserved reputation for meeting and exceeding industry health and safety standards.

On an ongoing basis, you can Book With Confidence, and your clients can Stay With Confidence, knowing we have implemented a wide variety of enhanced health and safety protocols; and we are using state of the art cleaning and disinfection equipment and products throughout the resort.

Antigua & Barbuda Entry Requirements

As you know, the Covid-19 situation is ever-changing, so we recommend that you please check for Entry Requirement changes and updates frequently at: https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories/barbados-travel-advisory.html

Please keep in mind the following important highlights:

All travelers must have a valid passport. If you are not a U.S., U.K., or Canadian citizen, please check with your country’s consulate for Visa requirements. U.S., U.K., and Canadian visitors do not need a Visa to travel to Antigua & Barbuda.
Upon arrival in Antigua, arriving passengers may be monitored for symptoms of Covid-19. You may be asked to participate in a rapid Covid-19 test administered by airport medical personnel if you are displaying potential Covid-19 symptoms. If required, passengers may be charged approximately US$100 for the test (pricing subject to change as per local regulations).
Ground transportation to the resort in the form of sanitized taxis will be available as you exit Customs at the Antigua airport. Simply let the taxi dispatcher know you need transportation to the resort, and you will be on your way.
Face coverings are generally no longer required, and are not required while on the beach, or swimming in the pool or sea. In other words, you are going to have an amazing Caribbean vacation that is designed to help keep you safe and comfortable throughout your stay.

Enhanced Health & Safety Protocols for Your Peace of Mind

For complete details on current entry requirements, please visit: https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories/barbados-travel-advisory.html

Health Inspections. The resort will be inspected by the local Ministry of Health to ensure the resort meets or exceeds local health and safety requirements and protocols. Follow-up inspections to ensure compliance will be ongoing.

Resort Management & Staff

All resort management and staff must attend multiple classes for enhanced health and safety training.

Staff members exhibiting any potential symptoms will be required to stay home and be tested.

Staff members may wear facemasks, gloves, and practice social distancing where appropriate.

Medical Assistance

Please know that physicians and emergency medical personnel are available and on-call for each resort. Should the need for medical assistance arise, guests need only contact the resort’s front desk, and a physician or appropriate emergency medical personnel will respond directly to the resort. Any medical bills remain the guest’s responsibility.

Contactless Check-In & Check-Out

Whenever possible, on arrival, guests will be shown directly to their accommodations where they can relax and complete a guest registration card at their leisure. Guests will be assigned a time window to return to the front desk later in the evening to drop off their registration card, and swipe their credit card for a $350 pre-authorization to cover any incidental purchases charged to your room during your stay with us. This pre-authorization will be released at check-out, less any room charges.

At check-out, guests will simply be invited to leave their room keys in their room, and depart the resort. Any incidentals or room charges will be charged to their credit card accordingly. This will help eliminate lines and crowds in the resort lobbies.

Enhanced State of the Art Cleaning & Disinfection

Accommodations. Prior to arrival, all guest rooms will be thoroughly cleaned and sanitized using state of the art equipment.

Dining and Bars. Kitchens, store rooms, dining venues and bars will also be thoroughly cleaned, followed by full electrostatic disinfection before and after each meal service (or in the case of bars, before and after each opening period). Ongoing cleaning and disinfection of common touch points will continue while dining venues and bars are open. Hand sanitizing stations will be prominently placed at the entrance of all dining venues and bars.

Common Areas, Facilities and Amenities. We have established a “Clean Team,” responsible for continuously cleaning and disinfecting common areas and common touch points throughout the resort. This includes lobbies, gift shops, spas and salons, fitness centers, water sports booths and equipment, sun loungers, seating areas, and similar common areas around the resort.

This notice is subject to further revisions as the situation may dictate going forward.